Privacy policy

Privacy Policy for Online Inquiries

Effective Date: 01.01.2020.

At Avalon Partners d.o.o., we are committed to protecting the privacy and security of individuals who visit our website and submit online inquiries. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us through our online inquiry process. Please read this policy carefully to understand our practices regarding your personal information.

  1. Information We Collect: When you submit an online inquiry on our website, we may collect the following types of personal information:
  • Name
  • Contact information (such as email address, phone number, or mailing address)
  • Company/organization name (if applicable)
  • Details provided in your inquiry or message
  1. Use of Personal Information: We may use the personal information you provide to us for the following purposes:
  • Responding to your inquiry and providing the information or assistance you requested
  • Communicating with you regarding your inquiry or any related matters
  • Improving our services and customer support
  • Analyzing trends and statistics to enhance our website’s functionality and user experience
  • Complying with legal obligations or responding to lawful requests from public authorities
  1. Disclosure of Personal Information: We may disclose your personal information to the following entities or for the following purposes:
  • Our employees, contractors, or authorized representatives who need access to the information to fulfill your inquiry or provide requested services
  • Service providers or third-party vendors who assist us in operating our website, managing inquiries, or delivering services on our behalf
  • Legal or regulatory authorities if required to comply with applicable laws, regulations, legal processes, or enforceable government requests
  • In case of a merger, acquisition, or any other corporate transaction involving our company, where personal information may be transferred as part of the assets
  1. Data Security: We take appropriate measures to protect the security of your personal information and maintain its confidentiality. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information, and you provide it at your own risk.
  2. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws or regulations.
  3. Third-Party Websites: Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
  4. Children’s Privacy: Our website and services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.
  5. Your Rights: You have certain rights regarding your personal information. To exercise these rights, such as accessing, correcting, or deleting your information, or withdrawing consent, please contact us using the information provided in Section 9 (Contact Us). We will make reasonable efforts to respond to your requests in a timely manner and in accordance with applicable laws.
  6. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at: Avalon Partners d.o.o., Patrijarha Dimitrija 24, 11090 Belgrade, +381 11 6558600,
  1. Changes to the Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on our website. We encourage you to review this policy periodically to stay informed about our privacy practices.

By using our website and submitting online inquiries, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.